Facebook Instagram

PRIVACY POLICY

Welcome to Vapour Brewery, Bar, Restaurant & Events (“we,” “us,” or “our”). We have two outlets in Indiranagar and Sarjapur, Bangalore, serving craft drinks, food experiences, and live DJ sessions. Your privacy matters to us, and this policy explains how we collect, use, and safeguard your personal data when you use our services, including our website, mobile apps (if any), bookings, events, and visits.

By accessing our services, you are agreeing to the terms of this Privacy Policy. If you do not agree, please do not access our services.

1. Information We Collect

We gather information to improve your experience at Vapour:

    • Personal Details: Name, email, phone number, and billing/delivery addresses when you book reservations, order, register for events, or sign up for loyalty programs.
    • Event-Specific Data: Ticket purchases, event preferences, age verification (for alcohol service), and feedback on DJ events.
    • Payment Information: Securely processed credit/debit card information via third-party gateways (e.g., Razorpay, PayPal). Full card details are not stored.
    • Website/App Data: IP address, device type, browser data, cookies (refer to Section 7), and pages accessed.
    • Voluntary Information: Dietary choices, food/allergy concerns, or special requirements for food/alcoholic beverages.
    • Social Media: Public engagement on our profiles (e.g., Facebook, Instagram) or user-created content (e.g., event pictures).

2. How We Use Your Information

Your information assists us:

    1. Process orders, bookings, and event tickets.
    2. Tailor your experience (e.g., menu recommendations, event suggestions).
    3. Enhance our services, website, and marketing campaigns.
    4. Send promotional offers, event information, or newsletters (only with your permission).
    5. Ensure compliance with legal requirements (e.g., age verification for alcohol).
    6. Handle feedback, disputes, or safety issues at events.

3. Sharing Your Information

We don’t sell your data. We might share it with:

    1. Service Partners: Payment processors, delivery services, event organizers, or marketing platforms.
    2. Legal Authorities: To meet laws, regulations, or legal requests.
    3. Third-Party Platforms: For analytics (e.g., Google Analytics), social media advertising (e.g., Meta), or event management software.
    4. Affiliates: Trusted partners who participate in planning DJ events or special promotions.
    5. Data can be sent internationally but will be protected under relevant laws.

4. Data Security

We use industry-standard security to protect your data, such as encryption, secure servers, and limited access. No digital system is completely risk-free, however.

5. Your Rights

You have the right to:

    • Access, correct, or erase your personal data.
    • Opt out of direct marketing communications.
    • Withdraw consent to data processing.
    • Request data portability or limit processing.
    • To exercise these rights,contact us at [ 99000 99721].

6. Age Restrictions

Our alcohol and events services are for adults (18+ in India). We do not knowingly collect information from minors. If you suspect a minor has provided information to us, please contact us immediately.

7. Cookies & Tracking

We employ cookies to:

    1. Enhance website functionality (e.g., cart item recall).
    2. Analyze traffic and user behavior.
    3. Provide targeted ads for events or promotions.
    4. Manage preferences through your browser settings or our cookie consent banner.

8. Changes to This Policy

We can update this policy to accommodate changes in operations, laws, or technology. Updates will be published here with an updated “Last Updated” date. Ongoing use of our services constitutes acceptance.

9. Contact Us

For questions, requests, or concerns, contact:

    1. Vapour Brewery, Bar, Restaurant & Events
    2. Indiranagar Branch: [773, 100 Feet Rd, HAL 2nd Stage, Doopanahalli, Indiranagar, Bengaluru, Karnataka 560038]
    3. Sarjapur Branch:  [7th Bren Mercury, Sarjapur – Marathahalli Rd, Above Reliance Digital, Kaikondrahalli, Bengaluru, Karnataka 560035]
    4. Phone: [99000 99716]

 

Shopping Basket